Big Brothers Big Sisters of Greater Kansas City Case Study
Running an efficient and effective non-profit organization is tough. Budgets are tight, resources are stretched, and you rely on volunteerism almost as much as you depend on your paid staff.
Kansas Big Brothers Big Sisters understands these challenges. The mentorship program depends on volunteers to step forward and donate their time and skills, and case managers are trusted to oversee the onboarding, training, and pairing of these volunteers with children.
The speed at which mentors are paired with children is critical to maintaining recruitment numbers and building positive relationships.
Overseeing volunteer background checks is one of the most important tasks case managers are tasked with, however, Kansas Big Brother Big Sisters case managers were becoming overwhelmed by the intricacies of conducting these checks.
“We want our staff to focus on direct service to our clients and volunteers instead of clerical/data entry,” explains Debbie Lutz of Kansas Big Brothers Big Sisters.
Leaders began researching screening agencies and knew they had found the right match with Protect Youth Sports. Our unwavering commitment to protecting children with industry-leading screening tools like VERITY, our paperless applicant screening solution, and unparalleled customer service was exactly what Kansas Big Brothers Big Sisters needed.
“Child safety is our number one priority. Having unlimited access to felony convictions and sex offender charges is critical to us,” says Lutz.
“Through PYS we’re also able to obtain misdemeanor convictions as far back as the indexes allow. Getting this information is vital to protecting the youth we serve in Big Brothers Big Sisters.”
No other screening company was able to provide thorough, paperless background checks and deliver timely and knowledgeable customer support, says Lutz. Protect Youth Sports has delivered everything promised.
“The other companies that I tested were unable to provide the information that we needed,” says Lutz. “PYS was willing to work with us and understood our needs.”
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